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FAQ's Shipping Policy Size Chart Return & Refund Policy Payments

FAQ's

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You can log on to our website: forampatel.in or place orders via Instagram (direct message).
In case of any assistance required, please call/WhatsApp us at +91 9619871338.
We can also be contacted via email at forampatelofficialid@gmail.com.

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Yes, customization is possible in terms of colors, sleeve and other minor adjustments. For any customization request, we request you to contact us at +91 9619871338 or email us at forampatelofficialid@gmail.com. For plus sizes, 'XL' and above (bust size 40.5 inch and above), we charge a 10% to 20% additional charge on the retail product price depending on the customization.

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Price of the order remains unchanged for any product ordered exactly as per the image as displayed on our Site. However, in case a customization is required such as color, sleeve adjustments, etc, there will be an additional customization charge applicable and will be added to the final billing amount. For any such customization, we request you to contact us at +91 9619871338 or email us at forampatelofficialid@gmail.com. In case the product was bought on sale, an additional charge for customization/alteration is applicable.

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Yes, we can change the color of the product. However, we note that some of our products might look great in certain color shades only. Therefore, we provide you with a palette of color options. However, if you still wish to customize the color, we request you to contact us at +91 9619871338 or email us at forampatelofficialid@gmail.com.

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We refer to our standard size chart as displayed on the product page. However, we encourage you to send your measurements after placing an order to have the product made specifically to your size. In case of any questions regarding the size chart, feel free to contact us. For plus sizes, 'XL' and above (bust size 40.5 inch and above), we charge a 10% to 20% additional charge on the retail product price.

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Our products are especially designed for you. We would love to design our products based on your requirements. You can send us your measurements after placing an order to have the product made specifically to your size. For any questions, we request you to contact us at +91 9619871338 or email us at forampatelofficialid@gmail.com. We note that an additional charge will be applicable based on order with a bust size of more than 40.5.

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Payments can be made through Visa, MasterCard, American Express, and Maestro credit and debit cards. We also accept bank transfers and cash payments. Please contact our team at +91 9619871338 or email us at forampatelofficialid@gmail.com in case you wish to make payments through netbanking or cash.

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As per our policy, we do not make any changes to the orders once placed. Further, orders once placed cannot be canceled/exchanged or refunded.

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The shipping charges for all shipping within India are free and are completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.

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All our products are handcrafted and especially chosen for you. Due to the intricate and exclusive nature of the products available on our Site, we ensure that we photograph all our products under standard lighting conditions so that the product image you see is closest to the product. However, there may be slight variations in the color of the fabric, dyes, prints, or embroideries of the product image you see on your monitor and the actual product.

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We try to make all our products available at your doorstep. We can have the orders shipped to your doorstep or at your convenience. In case you wish to collect the product, we can have your order sent to Asmeeta textile park, E-5a, Gala no. 102, 1st-floor Kongaon, Kalyan West.

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If you order multiple products with different dispatch dates, all the products are shipped as one shipment, once your complete order is ready. However, if you wish to receive some products earlier, please email us at forampatelofficialid@gmail.com or call us at +91 9619871338.

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We try to deliver all our orders as soon as possible ensuring the products reach you on time. If you wish to track your order, please get in touch with us at +919619871338 or email us at forampatelofficialid@gmail.com. We can provide you with the courier tracking number upon request.

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Each and every product is specially curated for you, hand embroidered and sewn, and is made to measure. Usually, the time frame will be anytime between 30 - 60 days, depending on the order and customizations if any. In case you require your orders on priority, please get in touch with us at +91 9619871338 or email us at forampatelofficialid@gmail.com and we shall get back to you on the same.

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We generally keep a 4" (4-inch) margin for all our custom-made products. Usually, the measurements are accurate and the alteration is quite minimal. However, since these are specially handcrafted for you, we need a minimum of two trials to match the garment to your fit. The final delivery of the product will vary on your alteration requirements. We note that shipping charges for alterations will have to be paid by the client and will not be borne by us. In case you require any alterations, please get in touch with us at +91 9619871338 or email us at forampatelofficialid@gmail.com. For outfits purchased on sale/discount, we charge additionally for any alteration required. The charges will vary depending on the alteration.

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We try to make the orders as per the standard size chosen by you or the measurements provided to us. However, if any alterations are required, we generally need about a week or two, however, this varies for each and every product. We note that shipping charges for alterations will have to be paid by the client and will not be borne by us. In case you require any alterations, please get in touch with us at +91 9619871338 or email us at forampatelofficialid@gmail.com and we shall get back to you on the same.

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If any alterations are required, we request you send the order to our Studio in Ghatkopar, Mumbai. Alternatively, you can drop off the product at our production office in Asmeeta textile park, E-5a, Gala no. 102, 1st-floor Kongaon Kalyan West. Please note, that we do not pick up any alterations and the cost of delivering the product to us is to be taken care of by you.

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For all products shopped from a Multi-brand outlet, please contact the same multi-brand outlet for alterations.

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We note that additional charges are applicable on all orders being customized. Further, for plus sizes, 'XL' and above (bust size 40.5 inches and above), we charge a 10% to 20% additional charge on the retail product price. We also charge additional for all alterations done on products bought on sale/discount.

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Each and every product is specially handcrafted for you considering all your requests. In case you are unhappy with our product, please get in touch with us at +91 9619871338 or email us at forampatelofficialid@gmail.com. Our team will constantly be in touch with you to help you with your product. However, we have a no refund/cancellation policy.

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In case you require any assistance in deciding on the outfit or placing an order, please get in touch with us at +91 9619871338 or email us at forampatelofficialid@gmail.com.

Shipping Policy

Product delivery details will be shared by email/phone within 4 -5 working days from the date of booking.

If in case the shipping address provided by the customer is incorrect due to which we are unable to deliver to you, in that case, the order will be considered completed and no refund will be made. The company will attempt one more time to deliver the product after taking the proper address from the customer and the customer will have to pay for shipping charges.

Delivery details will be provided by the company to the customer through the mail with the expected delivery date and with consignment no. for tracking the product delivery.

APPROXIMATE DELIVERY TIMELINES 

For Kaftans, Cape sets- 25days

Saris, Jackets, Sharara sets – 45days

Lighter Lahengas & shararas-60 days

Heavy Bridal Lehengas – 3 months

If there are any delays in product shipment, the company will inform the customer with updates on new dispatch timings and details.

SHIPPING INTERNATIONALLY CHARGES

Fusion & pret Rs 3000

Saris Rs 4000

Lehengas Rs 9000

Accessories Rs 1500



Size Chart

Return & Refund Policy

Our garments are all on a made-to-order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.



Payments Option

To make sure your online shopping experience is effortless and safe, we offer various payment methods to choose from. All transactions on our website are safeguarded by the most advanced technological systems available: all transactions are processed by a secure online payment gateway, which transfers the payment information using the highest safety standards. Your personal data and payment information is encrypted to ensure that your data is completely unreadable to third parties. After completing your purchase, we will send you a summary of your order via email. Remember that you can check the status of your order at any time through your account or by contacting our Customer Care.
We accept all debit/ credit cards (VISA, Mastercard, Rupay, UPI & Razorpay), COD.


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